1 day — 7 hours
FIT 4.1.F
Passenger and Crew Baggage Acceptance
Dangerous goods provisions for passengers and crew, for check-in, gate and baggage staff.
Course overview
Who should attend
- New and aspiring airport passenger service agents
- Check-in and boarding gate staff
- Ground handling staff moving into passenger services
- Customer-service professionals entering aviation
What the course covers
- How airport passenger services work
- Check-in procedures and passenger documentation
- Boarding, gate handling and flight closure
- Baggage acceptance and passenger baggage rules
- Passengers with special requirements
- Customer service and communication at the airport
- Dangerous goods awareness in passenger baggage
Often taken with
1 day — 7 hours
FIT 4.1.K
Security Screening of Passengers, Crew, Baggage, Cargo and Mail
Recognising dangerous goods at the screening point across every screened stream.
On enquiry
AVIATION
Airport Terminal Ground Handling
Terminal-side ground handling duties for airport operations staff.
Frequently asked
Who is Airport Passenger Ground Services for?
It is for new and aspiring airport passenger service agents, and colleagues in the same part of the operation.
When does the next course start?
Dates, duration and fees are confirmed with your enquiry. Get in touch.
Can this course be run for a group?
Yes. Contact us to arrange a group or on-site session across the UAE. Get in touch.
